Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods such as promotions or holidays, processing times may extend by 1–2 additional business days.
You will receive a confirmation email once your order has been shipped.
United States Shipping Time
Estimated delivery time after dispatch:
8–24 business days
International Shipping Time
Estimated delivery time after dispatch:
10–24 business days
Delivery times may vary depending on destination country and local customs processing.
Tracking Information
Once your order ships, you will receive a tracking number by email. Please allow 24–48 hours for tracking updates to appear in the carrier system.
High Volume & Peak Season Notice
During peak seasons, promotions, or carrier congestion periods (such as holidays), delivery times may be slightly extended. We actively monitor shipments and work with carriers to minimize delays.
Delayed Orders
If your order has not arrived within the estimated delivery window, please contact our support team and we will assist you immediately.
Email: support+catanutri@handleusa.com
Support Page: https://www.catanutri.com/
Incorrect Address Responsibility
Please ensure all shipping information is accurate at checkout. We are not responsible for delays caused by incorrect or incomplete addresses.
Order Changes & Cancellations
Orders cannot be modified or canceled once they have been dispatched. If you wish to return an item, please refer to our Return Policy.